Gilbert Orbe's Resume (Last updated August 9th 2006)

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Gilbert Orbe


Queens, NY 11421

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OBJECTIVE:

Challenging administrative position in a growth-oriented organization which offers diverse job responsibility

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EDUCATION:

  • Bachelor of Science, Business Management, CUNY College of Staten Island (September 2003 - December 2005)

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  • Bachelor of Science, Business Administration, SUNY Institute of Technology (September 2000 - May 2003)

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  • Associate in Applied Science, Business Administration, SUNY Canton College of Technology (January 1997 - May 2000)

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SKILLS:

Proficient in the use of WordPerfect, Adobe Photoshop, Adobe Illustrator, Microsoft Works
Microsoft Office Suite (Word, Access, Excel, Publisher, Outlook, PowerPoint and FrontPage)

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WORK EXPERIENCE:

NBC Experience Store, Merchandise Specialist, Manhattan, NY (October 2004 - May 2006)
  • Managed departmental inventory for shortages
  • Handled customer complaint and problem-solving
  • Handled merchandise placement and presentation
  • Assisted store sales manager in daily operations including training new hires

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SUNY Institute of Technology, Help Desk Coordinator, Utica, NY (September 2000 - May 2003)
  • Updated all information technology and resources
  • Conducted / distributed research for various departments
  • Disseminated information through use of internal and external information sources
  • Provided support for Library Manager including answering telephones, filing and data entry

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SUNY Canton College of Technology, Help Desk Assistant, Canton, NY (January 2000 - May 2000)
  • Audited students paperwork
  • Greeted and assisted members
  • Answered telephones and performed administrative tasks
  • Supervised and scheduled reception and operator personnel

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AWARDS AND HONORS:

  • SUNY IT Hispanic Excellence Scholarship
  • EOP Alumni Award (Outstanding Academic Achievement)

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CLUBS AND ORGANIZATIONS:

  • Member of Latin Student Association
  • Served as an advocate for the Hispanic community
  • Organized events and help raised $2,000 for club fund

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SUMMARY:

  • Self motivated
  • Service oriented
  • Possessing initiative
  • Ability to take direction
  • Enjoy working with the public
  • Extensive customer service experience
  • Ability to remain calm in crisis situation
  • Excellent interpersonal communication skills

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KEYWORDS:

Dependable / Organized / Hard-Worker / Quick Learner / Creative Problem-Solver /
Optimistic / Outgoing / Enthusiastic / Friendly / Prompt / People-Oriented / Practical

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